Improve field technician motivation and empowerment.
Considering the competitive job market, you want to retain your employees just as much as your customers. Motivating and empowering your mobile technicians will only increase their loyalty to your company.
Features that turn your employees into empowered field technicians
Modernize your tools.
Recruiting technicians and retaining them long term can be a challenge for service companies.
Today’s field technicians want modern, efficient ways of working and they’re used to using mobile devices and apps in their daily lives. Offer your technicians the digital tools they expect to show up more prepared on a work site and feel empowered.
Make every work day more enjoyable.
Your technicians will be considerably more productive with Praxedo’s Field Service Management solution, whether they’re working on maintenance, after-sales support, troubleshooting or any other field service activity.
Prequalification and diagnosis by video assistance, digital reports, real-time scheduling, and a comprehensive database give your technicians everything they need to work smarter. Their daily tasks will get easier and they’ll find work more enjoyable and motivating.
- Improve the reliability of data entered by field technicians
- Issue work order reports faster
- Connect with your ERP/CRM/accounting software
- Reduce Days Sales Outstanding (DSO), disputes and risks of not getting paid
- Include services and related consumables on the same invoice
- Manage inventory and track parts replacement
- First visit resolution
Learn about The Surprenant Group’s experience…
Pest Control
8 Technicians
We’ve reduced the amount of technician calls to the office by approximately 40% since all client information can be accessed through the Praxedo mobile app.
Julien Surprenant
Business Development Director
Features that will solve your day-to-day challenges.
Prepare your techs before every work order.
We’re constantly updating our solution to help you better organize work orders for your technicians. Equip your employees with Praxedo’s most advanced features and prepare them for every job.
We’re constantly updating our solution to help you better organize work orders for your technicians. Equip your employees with Praxedo’s most advanced features and prepare them for every job.
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Reduce their travel time.
Optimize travel time for your technicians, maximize their workload and make work more enjoyable with Praxedo’s smart features. They’ve been designed to streamline tech schedules in real-time and reduce travel time between each customer location. As a result, they spend less time in their vehicle and more time engaging with customers.
Optimize travel time for your technicians, maximize their workload and make work more enjoyable with Praxedo’s smart features. They’ve been designed to streamline tech schedules in real-time and reduce travel time between each customer location. As a result, they spend less time in their vehicle and more time engaging with customers.
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Make admin tasks a breeze.
The mobile app for field employees makes admin work that much easier. While on location, they’ll be guided through the simple process of filling out their work order reports. Plus, they can send them through your IT system with just one click.
The mobile app for field employees makes admin work that much easier. While on location, they’ll be guided through the simple process of filling out their work order reports. Plus, they can send them through your IT system with just one click.
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Find useful job information any time, anywhere.
Digitizing information via a mobile app improves the technicians’ well-being at work by enabling real-time communication with customers and the dispatch team. Eliminate unnecessary trips to the office and endless hours on the phone.
Digitizing information via a mobile app improves the technicians’ well-being at work by enabling real-time communication with customers and the dispatch team. Eliminate unnecessary trips to the office and endless hours on the phone.
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Frequently asked questions about improving employee motivation at work?
How can I empower and motivate my technicians?
It’s important to make an employee’s tasks easier to keep them motivated. Make their jobs more enjoyable with the Praxedo mobile app so they can focus on their actual work and servicing customers. With a virtual office in their pocket, they’ll never have to get stuck doing tedious administrative tasks.
How should I optimize my technicians’ time?
Your technicians are your top brand ambassadors in the field, so keeping them happy is imperative. Help them be more efficient and make their work more enjoyable with the latest technologies. Superior working conditions boost satisfaction and motivate employees long-term.
What are some new ways to motivate my technician?
Your technicians are your top brand ambassadors in the field, so keeping them happy is imperative. Help them be more efficient and make their work more enjoyable with the latest technologies. Superior working conditions boost satisfaction and motivate employees long-term.
Best practices for improving technician job motivation.
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
