Manage jobs for any mobile field service industry—from start to finish.
Boost your team’s performance with the best field service management software that satisfies all of your customers’ needs, no matter the industry. Speak with an expert today.
With Praxedo,
- Empower field technicians with an easy to use mobile app.
- Supercharge your operations with AI-powered scheduling.
- Deliver a stellar customer experience with real-time data synchronization.
CAPTERRA
4.6
GARTNER PEER INSIGHT
4.8
GETAPP
4.8
All the features of a complete business solution.
In the office,
make job planning simple.
Dispatch or field managers have a complex job juggling the management of work order requests and keeping field technicians schedules up-to-date. Make their job easier and guarantee service excellence with field service dispatch software. Organizing schedules for field techs is always smooth sailing with our field service software.
Intuitive features designed to optimize your field service processes
A web app tailored to your industry
Praxedo offers unique and flexible configuration tools that allow you to adapt to any business specifications.
Learn moreA web platform designed with your dispatcher in mind
Praxedo uses an advanced configuration system. Not only does it optimize work order management, but it also adjusts to your organization.
Learn moreOptimize scheduling with field service scheduling software.
Praxedo helps you optimize even the most complex schedules, according to your own constraints and those of your customers.
Learn morePerformance tracking
Gain more control with a complete, custom analysis based on real-time and retroactive work order management.
Learn moreIn the field,
effectively carry out your assignments.
Field technicians equipped with the Praxedo field service app feel empowered having access to all work order information at the palm of their hands.
A rich feature set designed for techs on the move
Connected mobile teams
The Praxedo mobile app offers around-the-clock connectivity to field workers, even when they’re out of range!
Learn moreAutonomy in the field
With the Praxedo app in hand, technicians optimize their own productivity while out on jobs.
Learn moreInformation exchange in the field
Field techs are prepared in advance for every service call with access to job details and history. Your knowledge on customers is enhanced with the info they gather in the field.
Learn moreDigitized work order reports
Build customizable forms and instantly receive reliable reports on the mobile app.
Learn moreCustomer satisfaction
that just keeps getting better.
Gain the loyalty of your customers by giving them the experience they expect with effortless, real-time communication and total transparency through job updates.
TOOLS THAT MAKE ALL OF YOUR CUSTOMERS HAPPY.
Grant access to the customer portal
Build customer relationships by giving them direct access to status updates for their work orders.
Learn moreAutomated job tracking alerts
Set up text or email notification alerts on the Praxedo field service app to tell your customers how your services are going.
Learn moreImprove the customer experience
Your customers are notified when your field tech arrives, can sign the work order report right away, and can pay for a job well done on the spot.
Learn more
Telecommunications
60 Technicians
The main result that we’ve seen after implementing Praxedo is the increased efficiency within our field teams. We’re able to make more service calls and install more services on a daily basis, allowing us to better achieve our business goals.
Michael Thomas
Director of Customer Support and Outside Plant Coordination
Telecommunications
29 Technicians
Praxedo solves the inefficiency between the administrative side of the business and the production side of the business. It takes that uncertainty and inefficiency away and replaces it with a process and a predictable result that we can achieve every single time we dispatch a work order.
Jason Gorman
Director of Operations
Plumbing
30 Technicians
Dispatching is a breeze and we’ve increased our productivity by almost 20% (7.5 hours per week).
Ryan Barefoot
Vice President
Praxedo also offers a well-versed customer support team.
Step 1.
Before you subscribe
Our pre-sales team will actively listen to your business requirements and help you better understand how Praxedo can meet your expectations.
Step 2.
As you implement
Our team of experts will help you implement the solution by providing assistance and training.
Step 3.
Once you’re a customer
Our responsive, local support team will answer your technical questions and provide assistance to set you up for success.
Praxedo seamlessly integrates with your ERP or CRM.
Sync the Praxedo field service management solution to your ERP/CRM or accounting software thanks to our full line of connectors and open APIs.
and more…
A secure and robust solution.
Robust platform
200,000 syncs a day
High availability
Greater than 99.9% over 12 months
Top of the line security
Backed up on three remote servers
24/7 monitoring
Real-time test probes
The Praxedo solution was designed by humans for humans.
For decision-makers
Only an innovative cloud-based solution can set you apart from the competition. With field service dispatch software, you can ramp up productivity for your teams and boost profitability for your business. Increase customer loyalty by making every service call an opportunity to build a stronger, long-lasting relationship.
Food Waste Recycling
40 Technicians
Because the application is connected to an RFID chip reader that’s installed in each truck, we can automatically load data into the Praxedo application to accelerate delivery of customer reports and billing times. It’s a real competitive advantage in our market.
Fabien Delory
Chief Executive Officer
For IT managers
An end-to-end turnkey cloud-based solution that is ISO 270001 certified and hosted in North America and Europe. The Praxedo platform’s field management tools seamlessly integrate with your existing information system. No more in-house maintenance or downtime during large scale-ups.
Medical Equipment
150 Technicians
Praxedo helped us improve our responsiveness and reliability. With the electronic service reports that are instantly sent after each job is completed, we’ve been able to reduce our invoicing times from 5 weeks to 24 hours.
Emmanuel Chauvelin
Technical Services Director
For supervisors
Using automated dispatch software, supervisors with a clear overview of their operations can be agile when coordinating teams in the field, and keep in constant contact. Save precious time with smart job scheduling, plus easily share critical information with customers and contractors in real time.
Windows and Doors
9 Technicians
When I discovered Praxedo, I immediately realized it was THE solution we needed (…) Praxedo allows us to have an overview of our operations, to better plan our work and to optimize our teams’ movements.
Dereck Dery
Director of Operations
For field technicians
Make their workdays better by cutting down on unnecessary trips and paperwork. With the help of convenient, embedded technology, technicians are more autonomous, efficient, and always informed on schedule changes using tools for field service in their mobile app.
Commercial Kitchens
165 Technicians
Praxedo is really a good tool — it’s very practical and meets the needs of our technicians.
Luc Lemarchand
Technical & Quality Manager
Your most frequently asked questions.
What are the key features of Praxedo’s FSM software?
Praxedo’s top three field management tools include work order management, detailed job instructions for field technicians, and optimized scheduling. But the list goes on…
Which industries does the Praxedo field service management platform cater to?
Praxedo is a remote management solution ideal for companies that have technicians in the field that deal with repair and maintenance or any other type of field job. Regardless of your industry, Praxedo can improve your quality of service whether you belong to the telecommunications, HVAC, energy, etc.
How does field service management make your company more profitable?
The key to your business’ success is to optimize schedules. It distributes the workload evenly and prevents productivity losses. Our digital solution ensures seamless, real-time job traceability and keeps everyone in the loop.
Get informed on the latest best practices for your industry.
Articles from our experts
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.