Security solution providers: give your customers top-notch service quality.
Build customer loyalty by improving service quality and honoring contractual commitments.
Praxedo: Alarm company service software for remote monitoring and electronic security professionals.
Save time on work order planning and boost technician productivity with Praxedo’s Field Service Management software for security system installers. It will empower you to meet your contract commitments and build customer loyalty.
Act quickly and guarantee top-level security.
Companies that install and maintain security systems face multiple challenges.
Quickly respond to customers requesting system installations or malfunctions repairs and dispatch your technicians, while efficiently routing jobs to reduce travel time and expenses. Trace and provide proof of work order completion and secure data. Equip your team with a powerful, reliable mobile tool to streamline data flows and address the challenges of the security system industry.
Manage security system maintenance that aligns with today’s standards.
Choose an efficient, reliable Field Service Management solution made for security system professionals so you can deliver an outstanding customer experience.
With Praxedo’s alarm company software, you can be ultra-responsive. The real-time work order scheduling dispatch tool tracks and guides your technicians through their routes. Electronic reports leave no room for error. You have full traceability and unquestionable data security.
Why you can trust Praxedo.
It connects
easily to third-party applications
It provides
real-time visibility on work order progress
It reinforces
the security of your sensitive data
It speeds up
your invoicing process
Learn about Intelgest’s experience…
Electronic Security
12 Technicians
Using Praxedo has improved our productivity by 20% for some administrative tasks. We are also able to more accurately track our technicians’ hours, which allows us to reduce time spent on payroll management.
Mathieu St-Onge
Deputy Director – Operations and Finance
Features for security system companies.
Optimize your field team’s productivity.
Track your technicians in real time and automatically access electronic reports in the web portal. No need to call them or flood their inbox!
With Praxedo’s mobile app, your technicians receive all the information they need to successfully complete their work orders right on their smartphone. Easily optimize their schedules and significantly eliminate unnecessary trips with a real-time view of all of their activities.
Track your technicians in real time and automatically access electronic reports in the web portal. No need to call them or flood their inbox!
With Praxedo’s mobile app, your technicians receive all the information they need to successfully complete their work orders right on their smartphone. Easily optimize their schedules and significantly eliminate unnecessary trips with a real-time view of all of their activities.
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Stay up-to-date on customer assets.
Praxedo’s work order history feature provides improved asset tracking and boosts technician efficiency onsite.
With a clear view of the work that’s already been done on the asset, technicians are able to more easily find the source of a malfunction and solve the issue faster.
Photos with time, date and location stamps make it easier to address customer disputes about asset status before and after it was deployed or repaired.
Track the assets installed at customer locations with maintenance history information logged for each one of them.
Praxedo’s work order history feature provides improved asset tracking and boosts technician efficiency onsite.
With a clear view of the work that’s already been done on the asset, technicians are able to more easily find the source of a malfunction and solve the issue faster.
Photos with time, date and location stamps make it easier to address customer disputes about asset status before and after it was deployed or repaired.
Track the assets installed at customer locations with maintenance history information logged for each one of them.
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Tackle emergencies more efficiently.
Since disputes related to equipment delivery and pickup can occur, it is best to give your customers full visibility so they can track activities. Use Praxedo’s time and date-stamped photo feature to protect yourself from any disputes if a customer damages equipment.
Since disputes related to equipment delivery and pickup can occur, it is best to give your customers full visibility so they can track activities. Use Praxedo’s time and date-stamped photo feature to protect yourself from any disputes if a customer damages equipment.
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Connect your ERP/CRM/Accounting software to our security alarm company management software.
Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
and more…
Your most frequently asked questions about managing field activities in the security system industry.
How does Praxedo improve electronic security and remote monitoring system maintenance?
Electronic security system maintenance requires work order traceability and tracking for installed assets. Praxedo’s electronic security Field Service Management solution is the perfect tool to meet these requirements. Assets’ work order history is accessible via our mobile app and boosts field technician efficiency.
What business features does Praxedo offer for the remote monitoring and electronic security industry?
Customers submit their requests for servicing their electronic security equipment via Praxedo’s customer portal.
How is Field Service Management changing in the electronic security system maintenance industry?
Over the past few years, electronic security system maintenance and installation businesses have been progressively digitizing their business operations and procedures. This sector requires full traceability of work orders on assets installed at customer locations, which only a security Field Service Management platform can provide. Praxedo is the perfect solution for these requirements.
Security system industry best practices.
Articles from our experts
Ready to take the next step?
Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
