The Field Service Management blog.
Praxedo’s blog: news, insights and thought-leadership.
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
Discover industry best practices for Field Service Management, building deeper customer relationships, facilitating the technician’s job, and more!
- Software
- Field Service Management
- Customer Satisfaction
- Big Data
- Technology
Why do field service management solutions need chatbots?
Chatbots — automated customer service agents that include artificial intelligence chatbots (AI) capabilities — improve quality of service by automatically performing tasks such as qualifying customer requests, providing first-level support, and assisting with field technician management. Automated and always available Chatbot was one of the key trends in 2017. The name is built from the […]
August 15, 2019
6 min. read
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- Software
- Productivity
- Field Service Management
- Optimization
- Work orders
3 ways to simplify Field Service Management
July 9, 20195 min. read
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- Software
- Field Service Management
- Optimization
- Work orders
- Secteurs d’activité
Handbook for Heavy Equipment Rental companies
July 8, 20191 min. read
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- Software
- Productivity
- Field Service Management
- Analytics
- Work orders
How to streamline field service management
March 12, 20195 min. read
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- Productivity
- Technician
- Maintenance
- Technology
Using virtual reality to recruit and train service technicians
March 5, 20196 min. read
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- Software
- Field Service Management
- Optimization
Turning technicians into super technicians with field service management software
February 26, 20195 min. read
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- Maintenance
- Artificial Intelligence
- Work orders
- Technology
Maintenance in the factory of the future
February 19, 20195 min. read
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- Productivity
- Technician
- Artificial Intelligence
- Mobile App
How AI and augmented reality give maintenance technicians super powers
February 5, 20196 min. read
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- Field Service Management
- Customer Satisfaction
- Customer satisfaction
Field service management: how to improve the customer experience
January 29, 20195 min. read
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- Software
- Field Service Management
- Optimization
- Work orders
Field service management software: the crucial role of APIs in an interconnected world
January 22, 20195 min. read
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- Software
- Optimization
- Maintenance
6 steps to choose your maintenance software
December 20, 20186 min. read
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- Field Service Management
- Customer Satisfaction
- Big Data
- Work orders
- Technology
Using blockchain in field service management
December 18, 20185 min. read
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- Productivity
- Field Service Management
- Analytics
Choosing the right key performance indicators for field service management
December 11, 20185 min. read
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- Field Service Management
- Internet of Things
- Artificial Intelligence
The impact of new technologies on field service management: The future is now!
December 6, 20181 min. read
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- Field Service Management
- Optimization
- Maintenance
- Work orders
- Industries
How to Manage Water & Sanitation Service Requirements
November 29, 20185 min. read
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- Field Service Management
- Analytics
- Big Data
- Work orders
Using predictive analytics to improve field service management
November 13, 20185 min. read
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- Software
- Field Service Management
- Security
- Technology
How to secure field service management software in the cloud
November 8, 20185 min. read
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- Field Service Management
- Customer Satisfaction
- Optimization
- Work orders
How service companies can make customers happy
November 1, 20186 min. read
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- Software
- Productivity
- Field Service Management
- Gestion d’interventions
- Productivité
- Logiciel
Service scheduling: how to save time
October 18, 20185 min. read
